How to type a BUSINESS LETTER....
1. Used for expressing concerns, applying for a job, expressing gratitude,
2. Very formal,
3. date, your name and address at the bottom, the addressee with address, salutation,
4. Vertically centered, single spaced paragraphs, double spaced in between paragraphs, 4 spaces after the date, and after end salutation.
5. Usually have a letterhead.
Assignment:
Role: customer
Audience: Payless Shoes
Format: Business Letter
Topic: Your brand new shoes have holes in them after one wear.
Strong verb: ANGER
Notes: Must be two paragraphs
1. what happened to your shoes.
2. compensation: what do you want.
Payless.com® Payless ShoeSource®
Customer Service
3231 SE Sixth Ave.
Topeka, KS 66607
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